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 The iLink 247 Process Management Platform was developed by the Webhouse Group over a 5 year period, around the needs that were identified within the motor industry. The iLink 247 Process Management Platform offers a variety of functionality modules all available to the user through the secure online web portal.
The iLink 247 Process Management Platform allows for:
- Customer creation, editing and importing of customer - centric databases
- The ability to filter contact & search on any number of database fields
- Creation & editing of personalised newsletters & mailers using the WYSIWYG according to Microsoft Outlook Standards (not embedded images)
- Storage of multiple newsletter & e-mail campaigns
- Sending of single & bulk SMS or e-mails
- Conforms to all SPAM filter requirements & IS terms and conditions
- Supports “in & out box”, unsubscribe & reply to mail links
- Scheduling of automated e-communications
- Preset SMS / e-mails triggered by client birthdates. item delivery date, item service date, item repair date
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